Privacy Policy

WakaRise Co., Ltd. and WakaRise SDN. BHD. (hereinafter referred to as “we,” “our,” or “the Company”) are committed to the proper management and protection of personal data obtained through our services and business activities. This Privacy Policy outlines the types of data we collect, its purpose, management methods, joint usage, third-party sharing, and compliance with relevant laws in Japan and Malaysia. Please review this Privacy Policy carefully before using our services.

1. Basic Policy on the Handling of Personal Data

We recognize the importance of protecting personal data and manage and operate it appropriately in accordance with Japan’s Personal Information Protection Law (PIPL) and Malaysia’s Personal Data Protection Act 2010 (PDPA).

2. Definitions

  • Personal Information: Information that identifies a specific individual (e.g., name, address, phone number, email address).
  • Personal Data: Personal information stored in databases or other structured formats.
  • Anonymized Data: Information processed so that individuals cannot be identified.

3. Business Operator’s Name, Address, and Representative

Japan Entity

  • Company Name: WakaRise Co., Ltd.
  • Representative: Rikiya Ikee
  • Address: Provided upon request

Malaysia Entity

  • Company Name: WakaRise SDN. BHD.
  • Representative: Rikiya Ikee
  • Address: Provided upon request

Contact Information (Shared)
Email Address: wakarise.jm@gmail.com

4. How Personal Data is Collected

We collect personal data through the following means:

  • Registration forms and contracts related to our services
  • Inquiries or responses to surveys
  • Other lawful methods

5. Purpose of Use of Personal Data

The collected data will be used for the following purposes:

  1. To provide and operate our services
  2. To respond to inquiries from users
  3. To improve our services and develop new business initiatives
  4. To fulfill legal and contractual obligations
  5. To prevent fraud and manage security

6. Measures to Safeguard Personal Data

We take the following measures to securely manage personal data:

  • Technical Measures: Encryption, access restrictions, and security software implementation
  • Physical Measures: Restricting access to data storage areas
  • Organizational Measures: Appointment of a data management officer and employee training

7. Joint Use of Personal Data

We may jointly use personal data as outlined below:

  • Scope of Data for Joint Use: Name, contact details, usage history, transaction information, etc.
  • Joint Users: WakaRise Co., Ltd. (Japan) and WakaRise SDN. BHD. (Malaysia)
  • Purpose of Use: Service delivery, business improvement, marketing activities
  • Management Responsibility: WakaRise Co., Ltd. (Japan)

8. Provision of Personal Data to Third Parties

We will not provide personal data to third parties except in the following cases:

  1. With the consent of the individual
  2. When required by law
  3. When necessary to provide data to contractors for business operations
  4. When data is shared between the Japan and Malaysia entities (as outlined above)

When transferring personal data to the Malaysia entity, we will obtain prior consent from the individual after providing the following information:

  1. Destination: Malaysia
  2. Information on personal data protection laws in Malaysia (Personal Data Protection Act 2010)
  3. Details of protective measures implemented by the recipient

9. Procedures for Data Access, Correction, and Deletion

Users may request access to, correction of, or deletion of their personal data held by us. Please contact us at the email address below:

Email Address: wakarise.jm@gmail.com

10. Procedures for Data Usage Restriction

Users have the right to request the restriction of data usage or the cessation of third-party data sharing. For inquiries, please contact us at the above email address.

11. Contact for Inquiries or Complaints

For inquiries or complaints regarding personal data, please contact the following:

Email Address: wakarise.jm@gmail.com

12. SSL Security

While our website does not currently use SSL (Secure Sockets Layer), we plan to implement SSL in the future to ensure secure communication through encryption.

13. Cookie Usage

We do not currently use cookies on our website. However, cookies may be implemented in the future to enhance user experience. Details on their use will be disclosed upon implementation.
Last Updated: December 9, 2024

Japan Entity: WakaRise Co., Ltd.

Malaysia Entity: WakaRise SDN. BHD.